Production systems behind the numbers: OCR pipelines, WhatsApp Cloud API engines, omnichannel CRM dispatch and workforce scheduling. Each one starts with an operational bottleneck and ends with a measured result.
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CRM & Sales · Web & CRM Specialist
A shared WhatsApp inbox for PT Dami Sariwarna’s Menses brand, where an AI Bot answers common questions and hands over to the team when a customer needs a human.
Digital Experience
Business System Consultant & Laravel Developer
A centralized booking system that runs Doctor Trip's entire customer journey, from inquiry and quotation to booking, payment, and travel document issuance, in one trackable flow.
Inquiry → Quotation → Booking → Payment
CRM & Sales
Business Process Analyst & Laravel Developer
A centralized travel management system that connects Ramatama's sales, operations, and finance teams, from customer request and quotation to booking, document issuance, invoicing, and payment.
Customer & Lead → Quotation & Approval → Order → Booking & Fulfillment
CRM & Sales
Lead System & Web Developer
Marketing teams often have to review multiple data points separately, making it difficult to understand which campaigns and creatives are actually contributing to customer acquisition and sales.
Planning → Develop → Launch
Digital Experience
Web Developer & Business System Consultant
Baitussalam Mandiri needed a digital platform to present its Umrah and Hajj programs while making it easier for prospective pilgrims to explore packages, access information, and start the booking or inquiry process online.
Travel Program Discovery → Package Exploration → Package Detail → Booking / Cart
Digital Experience
Digital Marketing & Social Media Consultant
kerasgrup needed a more structured approach to social media management, including content planning, production workflow, task allocation, and performance monitoring. The existing content process lacked a clear and measurable workflow.
Content Planning → Content Production → Performance Monitoring
Digital Experience
UI/UX Designer & Frontend Developer
A streamlined flight and hotel search experience that helps travelers find and compare options in fewer steps, on both desktop and mobile.
Pick services → Quotations
Tell me where the bottleneck is. Send a message and I'll reply by email.
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